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How to Register for a DairyFresh Wholesale Trade Account

Getting set up with DairyFresh takes five minutes — and once you’re in, you’ve got 15+ product categories, wholesale pricing ordering app at your fingertips.

If you run an independent shop, corner shop, off-licence, or convenience store and you’re looking for a reliable wholesale supplier in Birmingham, the West Midlands, or beyond — this guide covers everything you need to know


How to Register for a DairyFresh Wholesale Trade Account
How to Register for a DairyFresh Wholesale Trade Account

What Is a DairyFresh Trade Account?

DairyFresh is a trade-only wholesale cash and carry based in Birmingham, serving independent retailers and trade buyers across the UK. To order from us — whether via the app, or in person at our warehouse — you need an approved trade account.

A trade account gives you access to our full wholesale product range across 15+ categories:

• Baby • Bakery • Chilled • Confectionery • Drinks • Grocery Cupboard • Home Care • Home n Tech • Non Food • Personal Care • Pet • Snacks • Tobacco Products • World Foods • EggCo

Once your account is active, you’ll be issued a unique Customer ID for logging in and placing orders through the app.

Two Ways to Register

You can open your DairyFresh trade account through either of the following routes:

Option 1 — Register via the Website

Visit dairyfresh.co.uk/contact and complete the wholesale registration form. This is the quickest route if you’re on a desktop or laptop.

The form asks for your business details — trading name, business address, contact number, and email address. Once submitted, your application is reviewed by the DairyFresh team and, upon approval, you’ll receive your Customer ID.

Option 2 — Register via the DairyFresh App

Download the DairyFresh app from the Google Play Store or the Apple App Store. Direct download links are available at linktr.ee/Dairyfreshltd.

Open the app and tap Sign Up at the bottom of the login screen. Complete your business registration details and submit. Once approved, the DairyFresh team will issue your Customer ID and you can log in using your phone number alongside it.

Important: Your Customer ID is provided by DairyFresh team after your registration is approved — it is not generated automatically. You will not be able to log in to the app until you have received it. If you have already signed up and are waiting for your ID, contact us on 0121 293 6112.

Step-by-Step: How to Register

Whichever route you choose, the process is the same:

  1. Go to the registration form

    Visit dairyfresh.co.uk/contact on your browser, or open the DairyFresh app and tap Sign Up.

  2. Enter your business details

    Provide your full trading name, business address, contact person name and number, and email address. Fill in every field accurately.

  3. Submit your application

    The DairyFresh team will review your application and verify your trade credentials.

  4. Receive your Customer ID

    Once approved, DairyFresh will contact you with your Customer ID. Keep this safe — you'll need it every time you log in to the app.

  5. Log in and start ordering

    Open the DairyFresh app, enter your registered phone number and Customer ID, and tap Login. You’ll have full access to the product catalogue and can start placing wholesale orders straight away.

Who Is DairyFresh For?

DairyFresh supplies independent trade buyers across the UK. Here’s who we work with — and why they choose us:

Independent retailers and corner shops — stocking 15+ categories of everyday essentials, branded groceries, and household goods, all available from one reliable supplier.

Off-licences — competitive wholesale pricing on soft drinks, mixers, confectionery, and ambient lines without the hassle of multiple suppliers.

• Convenience stores — fast, reliable delivery, so you can stock what you need, when you need it.

• Small food service businesses — bulk ambient and packaged stock across world foods, bakery, chilled, and more, sourced from a Birmingham-based warehouse.

If you’re a consumer looking to buy single items, DairyFresh is not the right fit. This is a trade service for registered businesses only.

Ordering Via the Dairyfresh

Once your trade account is active and you have your customer ID, the Dairyfresh app is the fastest way to browse stock and place orders. The app is available on both Android and IOS.

To login, you'll need two things:

Your registered phone number — the number you provided when signing up — and your Customer ID, issued by Dairy Fresh upon account approval.

Enter both in the relevant fields on the login screen and Tap Login. If you don't yet have a customer ID, tap Sign Up to begin your registration.

Download links for both stores are available at linktr.ee/Dairyfreshltd.

Address

81 Chester Street, Birmingham, B6 4AE Phone

Website

App & Links

Frequently Asked Questions (FAQs)

How do I open a wholesale account with DairyFresh?

Register via the form at dairyfresh.co.uk/contact, or download the DairyFresh app and tap Sign Up. Fill in your full business details, submit your application, and await approval from the DairyFresh team.

What is a DairyFresh Customer ID?

Your Customer ID is a unique reference issued by Dairy Fresh once your trade account has been approved. You need it, together with your registered phone number, to log in to the DairyFresh app. It is not generated automatically — it is sent to you after your application is reviewed.

Can I order without a trade account?

No. DairyFresh is a trade-only wholesale supplier. All orders require an approved trade account and a valid Customer ID. If you haven't registered yet, visit dairyfresh.co.uk/contact to apply.

Where do I download the DairyFresh app?

The app is available on both the Google play store (Android) and the Apple App store (ios). Use the links at linktr.ee/Dairyfreshltd to go straight to the correct store listing.

I've signed up but haven't received my Customer ID — what should I do?

Contact DairyFresh directly on 0121 293 6112 or visit dairyfresh.co.uk/contact. The team will be able to check the status of your application and issue your ID.

Does Dairy Fresh deliver, or is it collection only?

DairyFresh operates as a cash and carry and also offers delivery options.Ready to Open Your Trade ccoun

Register online in minutes or download the DairyFresh app to get started.

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